Regulation Division Recognized for Excellence

The District’s Regulation Division recently received two awards from the Florida Sterling Council, an organization promoting excellence in business management.

Michelle Maxey, Regulatory Support Bureau chief, received the Examiner Excellence Award, which is given annually to one examiner who demonstrated extraordinary service to the Florida Sterling Council and the Examiner Corps.

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Maxey became an examiner in 2016, which is a group of leaders who help drive organizational performance excellence. Examiners attend training and learn about the Sterling Management Model and its criteria for evaluation. Using the criteria, examiners evaluate and provide feedback to organizations in Florida and Georgia.

The council wrote about her award:

“She has consistently taken her learning back to the agency and her division. Michelle was instrumental in the Regulation Division’s decision to participate in the Sterling Explorer Assessment in the 2017 - 2018 cycle.  Michelle demonstrated her criteria and Sterling process knowledge, professionalism, and team player characteristics consistently from the beginning of the team assignment straight through to the final day of site visit.   Michelle exhibited a solid approach to comment writing, a positive presence, and keen focus on collaborative teamwork. “

Maxey said she was honored to receive the recognition.

“I am suprised and humbled to receive this award,” Maxey said. “Being an examiner is a rewarding experience and one of the best leadership endeavors. I’m grateful to the Council for their recognition of my contributions.”

The District’s Regulation Division also received an award for completing the Sterling Explorer Assessment. Alba Mas, Regulation Division director accepted the award on behalf of the division.

The assessment is a leadership-driven management assessment based on the nationally recognized Sterling/Baldrige Criteria to drive high performance.  This includes assessing an organization’s management system in the categories of leadership, strategy, customers, measurement, analysis, knowledge management, workforce, operations and how these tie to results. 

Established in 1992, the Florida Sterling Council is a public/private not-for-profit corporation supported by the Executive Office of the Governor. The council teaches participants how to elevate performance and increase productivity.